| omnichannel

What experience are retail customers looking for in 2017? As an illustration, almost three quarters of shoppers expect to be able to view local inventory information online. And while launching that ‘online only special offer’ might seem like a good idea, don’t be surprised if customers get annoyed to discover that certain deals are only available in certain places.

Jan 12, 2017 7:37:00 AM by Frode Nortvedt |0 Comments Add Comment